Why Your Front-End Experience is Driving Users Away (And How to Fix It)

What's Driving Front-End Users Away

Users interact with beautifully designed, lightning-fast applications, but then struggle with slow, clunky interfaces at work, which are often exposed to customers as well. This creates frustration, low adoption rates, and productivity losses. 

The symptoms are clear: users avoid internal tools, mobile usage remains low, and teams complain about system performance. The root cause? Front-end experiences that haven't evolved with user expectations. 

If this sounds like your business, we're here to help.

How to Fix Your Front-End: Modern Framework Solutions

Modern front-end frameworks address these issues by enabling us to build applications that users love to use, while integrating seamlessly with existing back-end systems, such as ServiceNow, Salesforce, and legacy databases.

Are you unsure which framework best suits your needs? Our team has implemented all of these for our clients. Get personalised framework recommendations based on your specific requirements.

Front-End Integration: The Solution in Action 

These frameworks aren't just replacing traditional platforms—they're being embedded into enterprise systems to create better user experiences: 

• ServiceNow Extensions: Applications built with custom React components create tailored user experiences while maintaining ServiceNow's backend capabilities

• Salesforce Alternatives: Modern applications integrate with Salesforce APIs, providing familiar interfaces and powerful CRM functionality

• Power Platform Enhancement: Custom UIs leverage Power Automate workflows and Power BI data to create sophisticated business applications

Why Front-End Experience Matters 

Modern front-ends deliver measurable business value through improved user adoption, reduced training time, and enhanced productivity. Organisations see immediate benefits in user satisfaction and long-term gains in operational efficiency. 

Transform Your Front-End Experience Today

Users expect intuitive, fast, mobile-responsive interfaces. When your front-end fails to deliver, users find workarounds, abandon tools, or become less productive. 

Modern front-ends fix this by delivering consumer-grade experiences with AI chatbot assistants while integrating with enterprise systems. Whether you're building customer portals, digitising workflows, or extending existing platforms, the right front-end keeps users engaged and productive. 

Ready to Elevate Your Front-End? 

Suppose you're planning a front-end refresh, extending your enterprise systems, or looking to provide a consistent front-end experience to your internal stakeholders and customers, regardless of the various integration points behind the scenes. In that case, our team can help you choose the right technology and build the experience users expect. 

Contact SixPivot today — let's turn your front-end challenges into competitive advantages.